Contact our team
Have questions about Wedi? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
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For general inquiries and support
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Frequently Asked
What is your response time?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please contact support through your dashboard.
Do you offer custom enterprise solutions?
Yes! For businesses processing high volumes or requiring custom integrations, contact our sales team at sales@wedi.la.
Where are you located?
We operate across the Americas with a focus on the USA, Colombia, and Mexico. Our team works remotely to provide 24/7 support.
Coverage Areas
🇺🇸 United States
Full USD support and ACH transfers
🇨🇴 Colombia
COP payments and local transfers
🇲🇽 Mexico
MXN support and SPEI integration
Support Hours
Email Support24/7
Dashboard Support24/7
Phone SupportEnterprise Only